Headfirst Camps

Opportunities at The Headfirst Companies Headquarters

Thank you for your interest in working at the headquarters office of The Headfirst Companies. Please click on a job below to learn more and begin the application process. We're growing quickly, so if you don't see a current opening that could be a fit, please consider connecting with us on LinkedIn to be the first to know about upcoming opportunities as they become available.

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The Associate of Company Operations is a full-time team member at Headfirst Companies’ Washington, D.C. headquarters office. Responsible for maintaining, evaluating, and improving critical company infrastructure, the Associate of Company Operations is the team’s backbone, operating across multiple divisions, departments, and our two office locations (D.C. and Colorado Springs). The Company Operations Associate will use their attention to detail and strong communication and interpersonal skills to serve as the central touchpoint for office management and company logistics. The Associate will also lend key support to the Human Resources, Finance, and Talent Departments in the areas of team culture and professional development initiatives, seasonal team member training and onboarding, benefits and insurance coverage administration, accounts payable request facilitation, payroll management, and event facility acquisition. Success in this role will come from positioning others (and the company as a whole) for success by managing our most important functions, allowing us to inspire the personal best in Headfirst campers, participants, and performers around the globe.
ID
2021-2446
Title
Associate, Company Operations
The Associate, Marketing - KI Concerts will work as a full-time corporate employee in the Washington, D.C. headquarters office of the Headfirst Companies. This Associate's responsibilities span all marketing aspects of KI Concerts business, including, but not limited to, B2B marketing strategy and execution, project management, customer engagement, content creation in support of sales efforts and retention, and supporting lead generation and new customer acquisition. Our Marketing Associate must possess exceptional account management skills and be able to communicate both on a proactive and reactive basis with professional team management, potential customers, and ensemble directors. In addition, the Associate must be a thoughtful and creative problem solver who possesses the emotional intelligence necessary to create credibility with all stakeholders. A business acumen and attention to detail are also critical to execute against high standards to ensure continued operational excellence. Some travel domestic and international travel may be required.
ID
2021-2425
Title
Associate, Marketing – KI Concerts
The Intern, Marketing & Customer Experience: Professional Sports Camps will work at the Headfirst Companies Headquarters in Northwest D.C. You will serve as a Brand Ambassador for Headfirst Professional Sports Camps (MLB's Boston Red Sox, Chicago Cubs, New York Yankees, Washington Nationals; MLS' D.C. United; NFL's Atlanta Falcons) for our customers through phone and email communication. Responsibilities for this role will include handling camper enrollment inquiries, as well as responding to parent questions, requests, and concerns through elite customer experience. You will work with leadership on-site and at our Headquarters to ensure customer needs and requests are met, owning the entire process from initiation to completion. You are an ambassador for the Headfirst Professional Sports Camps - Customer Experience team, dedicated to bringing our brand to life by delivering only the highest level of customer experience. The Intern, Marketing & Customer Experience: Professional Sports Camps is a dynamic communicator and proactive problem solver, knowing that maximizing our camper experience is at the heart of what we do.  
ID
2021-2357
Title
Intern, Marketing & Customer Experience: Professional Sports Camps
The Headfirst Companies Manager, Customer Experience is a key member of the company's marketing team with a focus on customer retention and relationship management and will work as a full-time corporate employee in the Washington, D.C. headquarters office of the Headfirst Companies. This Manager's responsibilities span relationship management, marketing, customer retention, database management, customer communication, and outbound sales initiatives across multiple business units (Summer Camps, Professional Sports Camps, & Showcase). The Manager, Customer Experience is an integral member of the marketing leadership team and will be a part of setting marketing strategy, process, benchmarks, and execution of relationship management initiatives across the three divisions. In addition, this role will require the management of associate and/or senior associate-level direct report(s).  
ID
2021-2423
Title
Manager, Customer Experience
Reporting to Headfirst Operations Teams for our Summer and Professional Sports Camps, the Operations Coordinator will provide smooth and efficient operation of the packing shipping and mobilization process, providing all sites across our Summer and Professional Sports Camps divisions with the materials they need to make the most of their summer. Acting as the hands-on leader of the warehouse and trailer packing processes, they will spend the majority of each day moving about the warehouse and trailers, ensuring all materials are received, packed and shipped to site before and throughout the summer. They will also assist in inventory and curriculum based operational projects to ensure full preparation for camp launch and beyond.
ID
2021-2445
Title
Operations Coordinator
The Intern: Marketing, Customer Experience & Communications will work at the Headfirst Companies Headquarters in Northwest D.C. You will serve as a Headfirst Companies Brand Ambassador for our customers through phone, email, and in-person communication. Responsibilities for this role will include handling camper enrollment inquiries, as well as responding to parent questions, requests, and concerns through elite customer experience. You will work with leadership on-site and at our Headquarters to ensure customer needs and requests are met, owning the entire process from initiation to completion. You are an ambassador for the Headfirst Summer Camps and Headfirst Professional Sports Camps - Customer Experience team, dedicated to bringing our brand to life by delivering only the highest level of customer experience. The Intern: Marketing, Customer Experience & Communications is a dynamic communicator and proactive problem solver, knowing that maximizing our camper experience is at the heart of what we do.  
ID
2021-2356
Title
Summer Intern, Marketing: Customer Experience & Communications