Do you thrive in fast-paced environments where you’re the go-to problem solver, connector, and steady hand behind the scenes?

At Headfirst, we’re looking for a Camps Specialist who brings strong operational instincts, adaptability, and a passion for supporting teams to our Professional Sports Camps division.

Based in our Washington, DC office, this role travels regularly to camp markets, including those in partnership with the New York Yankees, Boston Red Sox, Chicago Cubs, and Atlanta Falcons. You’ll serve as a key liaison across teams—supporting staff, coordinating logistics, and helping ensure each program runs smoothly from planning through execution.

From troubleshooting day-to-day challenges to keeping systems, people, and communication aligned, you’ll play a critical role in bringing high-quality camp experiences to life. This is a jack-of-all-trades role for someone who’s just as comfortable jumping in to solve a problem as they are keeping the bigger picture on track.

• May 18 – May 30: Pre-Camp Activation and Training
  • Working with the HQ team to understand systems and processes needed for on-site execution.
  • Support the execution of training sessions by attending and shadowing across camp markets, stepping in as needed to assist with logistics, team support, and real-time problem solving. Build a strong understanding of program quality standards and help reinforce team engagement and buy-in to the Headfirst brand and our Professional Sports Team partners in a positive and consistent way.
  • Collaborate with Talent and Training team to facilitate seasonal staff trainings and on-site preparation.
  • Collaborate with Talent & Training, Customer Success, and Product Delivery teams to sync on summer launch deliverables.

• June 1 – August 14: Camp Execution
  • Serve as an on-the-ground connector between site teams and Headquarters functions, helping assess needs and route challenges to the appropriate internal partners.
  • Conduct site visits to Professional Sports Camp locations, operating as an extension of the full-time Youth Camps & Events leadership team to reinforce program quality standards and support on-site teams in delivering consistent, high-quality program implementation.
  • Provide logistics and operational support across multiple summer camp sites, partnering with full-time leaders to help ensure smooth day-to-day execution..
  • Visit camp sites to provide coaching, ensure consistency, and support staff.
  • Support logistics including tech, supplies, and issue resolution.
  • Uphold operational standards while adapting quickly to evolving camp dynamics.
  • Support camp wrap-up and demobilization
  • Conduct after-action reviews and prepare feedback reports.
  • Celebrate successes and support your team through closeout.

Qualifications

• 3+ years of relevant experience in youth development, camp leadership, operations, logistics, program management, event planning, or related fields (part-time, seasonal and leadership roles may be considered).
• 2+ years of experience leading people or managing seasonal teams.
• Reliable daily availability for the full duration of the season; candidates must be able to work consistently each scheduled day without extended absences.
• Ability to independently travel to various company locations across the United States as required throughout the season.
• Outstanding organizational skills with the ability to manage multiple sites, priorities, and timelines.
• Strong written and verbal communication skills.
• Comfort navigating uncertainty and wearing multiple hats in a fast-paced, mission-driven environment.
• Bonus: Experience in youth programming, education, or summer camps.

You Are

• A team developer – You coach, inspire, and bring out the best in people with authenticity and clarity.
• A natural connector – You know how to communicate across teams, from camp directors to warehouse leads, with professionalism and empathy.
• A problem-solver under pressure – You stay composed and creative, even when the walkie talkies are buzzing and three sites need you at once.
• A logistics thinker – You love making plans, optimizing systems, and keeping projects moving.
• A mission-driven doer – You believe in the power of youth development and love being part of something meaningful.
• A systems-aware executor – You notice inefficiencies and don’t hesitate to design solutions.
• A high EQ leader – You lead with heart, curiosity, and cultural awareness, ensuring all team members and families feel seen and supported.

Headfirst delivers thoughtfully designed, high-quality summer and youth experiences built to elevate potential and exceed expectations. For over 25 years, we’ve partnered with families, schools, and organizations to create environments where kids feel supported, challenged, and confident trying new things.

What makes Headfirst different is intentionality. We don’t wait and hope growth happens - we design for it. Our programs are carefully structured, and our staff are trained to spot, create, and celebrate breakthrough moments. These Headfirst Moments - when a camper pushes past fear, tries something new, or surprises themselves - are built into every day.

We believe great experiences are built on relationships. Our teams prioritize genuine connection, creating welcoming environments where campers feel seen and known, staff feel supported, and families trust that every detail has been thoughtfully considered. Behind the scenes, a professional, year-round Headquarters team supports our seasonal staff with training, systems, and clear expectations so camps run smoothly and consistently.

When you join Headfirst, you’re joining a team that takes pride in doing things well. We care deeply about the experience we deliver, the people we work with, and the impact we have on kids and families. The work is meaningful, the standards are high, and the summers are unforgettable.